Access current metrics on the Veterinary Market focused on your geographic area and across key performance categories.
Customer Draw by Veterinary Service Type
Data from Packaged Facts’ Survey of Pet Owners suggest that changes in the veterinary sector notwithstanding, local veterinarians are preserving their customer draw. Survey data from February 2023 indicated that 67% of dog owners and 64% of cat owners who used veterinary services opted for local providers. Even so, less traditional types of providers have significant presences, including chain veterinary clinics not located in stores (21% of dog or cat veterinary customers) or located in stores such as PetSmart (16% of dog customers and 14% of cat customers).